FAQs

Adferiad provides a wide range of services across Wales supporting people with mental health issues, substance use, housing, carers, young people, and wellbeing needs. We work alongside individuals and communities to provide practical support, recovery-focused services, and opportunities to improve quality of life. Our services range from community support and advocacy to crisis intervention, employment support, and residential facilities. 

Adferiad’s services are available to people across Wales who may need support with mental health, substance use, housing, wellbeing, caring responsibilities, or other challenges affecting daily life. Some services are open access or available to everyone, while others may need a referral, depend on where you live or the type of support you need. Click here to view our services. If you’re unsure what support is available, please contact 01792816600 and the team can help guide you to the right service. 

Adferiad is funded through a combination of grants, contracts, partnerships, and fundraising activity. This includes support from local authorities, health boards, the Welsh Government, charitable trusts, and other organisations that help fund services across Wales. Funding helps ensure people can access practical, community-based support when and where it’s needed most. 

Absolutely! There is a range of volunteering opportunities across Adferiad’s services and communities. If you would like to know more about becoming a volunteer with us, please get in touch with our volunteering team at volunteering@adferiad.org. 

Adferiad is Wales’ leading charity helping to change the lives of people affected by mental illness and addiction. We are a national voice rooted in local communities, led by the lived experience of our members. We do things the Adferiad way – providing support that focuses on the person and not their circumstances, putting the individual at the heart of everything we do. 

You can support us by making a donation through the website (insert link) or by getting in touch with our fundraising team directly by emailing fundraise@adferiad.org. Donations help fund services, community support, and activities that make a real difference to people across Wales. Whether it’s a one-off contribution or ongoing support, every donation helps strengthen the sservices available to individuals and families.  

You can access our annual impact report, which also includes our financial statements, here.

We bring together and delivery support across mental health, substance use, housing, carers, young people, and wellbeing services – recognising that people’s lives and experiences do not fit neatly into one category. We follow a whole-person approach, and we work alongside people and communities across Wales to provide support that is compassionate, connected, and rooted in understanding.  

We offer services throughout Wales, though provision may vary depending on the county you live in. Please visit our services page to find out more. 

We are proud to be a member-led charity. Our members appoint our board of trustees, who in turn oversee the executive team. It is this structure that ensures that the people we support are central to all that we do, throughout the organisation. Click here to find out more about our people.

If you are a journalist with a media or press enquiry, or would like to find a case study or spokesperson for your story, please email us at press@adferiad.org. 

Adferiad Recovery is a registered charity and company limited by guarantee. The charity number is: 1039386 and the Registered Company number is: 2751104. 

Yes! We are currently hiring for a variety of roles. Click here to find out more about our job vacancies.

We always welcome feedback about our services and the work that we do. Alternatively, if you would like to make a complaint, you can do this by completing this form. You can also contact us directly at feedback@adferiad.org.